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Big changes are happening over at Avaya. The telecom giant, best known for providing phone systems to everyone from small businesses to massive government agencies, has a new CEO in Patrick Dennis. And he’s already shaking things up. Dennis isn’t the type to just sit back and ride the wave—he’s got a plan, and it’s not just about sticking with the status quo. He’s stepping in at a crucial time, as Avaya navigates the tricky waters between their long-established products and the newer, shinier world of cloud-based solutions. Patrick Dennis Takes Over as Avaya's CEO New Chapter in an Old Phone System Provider The Best Phone Systems for Business Dennis has been pretty open about his approach—he’s not interested in completely abandoning Avaya’s traditional line phone systems (like the popular Avaya IP Office). Instead, it’s about balance. “We’ve always built these systems well,” Dennis says, “but the future? Yeah, that’s in the cloud.” That doesn’t mean Avaya’s ready to ...